Coles is extending its “Quiet Hour”, the low-sensory shopping period in its supermarkets, to five days a week in an effort to increase accessibility for customers.

Shoppers will be able to experience Quiet Hour from 6pm to 7pm on Monday to Friday.

During the 60-minute slot, Coles Radio, register and scanner volumes will be turned down, while staff will only use the PA in emergency cases.

Coles Lara Village
Tuesday 10:30-11:30am
Reduced light and sound

Monday-Friday 6.00-7.00pm
Reduced sound